Q: Does it ship safely?
A: Yes! Everything will be safely packed and if anything would happen to be damaged upon arrival, we would replace it for you! Contact us within 3 days of receiving the package and we will replace whichever item(s) need it.
Q: I need more stuff, do you offer more equipment than this?
A: After ordering this package, you will be able to see if there is any other equipment you might need to add.
Q: Do you offer express shipping?
A: Because some parts of the order can't be express shipped, we don't offer express shipping since it would just apply to part of your order.
Q: Are your products safe from the Coronavirus?
A: Yes, shipping takes over a week so there is no chance the virus could survive on packaging that long without a live host.
Q: Do you offer refunds?
A: Unfortunately no, we CAN NOT allow refunds as we use multiply supply channels in order to be able to offer such a low priced package.
Q: Why is the filter recommended for 20 gallons when the tank is 10?
A: Buying a filter recommended for the next tank size up is one of the best tricks of the trade for keeping your water quality. Water quality is a key
factor to plant growth and fish health.
Q: What are the dimensions of the tank?
A: 20.25 x 10.5 x 13 in and 2.2 pounds in weight
Q: Can I change out any of the items in the package?
A: At this time, no. This is the only equipment that is both of the level of quality it needs to be while also being something that we can get for you at a competitive price.
Q: What type of fish can you keep in a 10 gallon?
A: You can either keep one male betta, 3 female bettas, 5 - 10 smaller fish such as neon tetra, 3 - 5 medium sized fish such as gourami.
Q: Does the light provide sufficient lighting to the entire tank?
A: Yes, this is the upgraded version of this light which contains 60 individual LEDs to light every corner of the tank.
Q: Will the fish jump out?
A: Few fish will try but if you leave half an inch of water away from the top, the black rim will be able to keep any fish from doing so.
